FAQ

Orders are shipped from China.

It depends on where you are. We ship USPS Priority mail international, UPS Worldwide、 DHL and FedEx International Priority.Delivery details will be provided in your confirmation email.

It depends on where you are.Under normal circumstances, all our products have free shipping by default, that is, ordinary logistics. You can also choose expedited logistics. Expedited shipping charges different shipping costs according to the shipping cost of different countries.Shipping to the United States or the United Kingdom costs about 20$~30$.

We ship within1~5 business days of receiving your order (not including weekends or holidays). When you receive the item depends upon the shipping method you select during checkout.

Usually the goods will arrive at the destination in about7~14days after delivery, excluding the time to process the order.

Usually the goods will arrive at the destination in about3~5days after delivery, excluding the time to process the order.

Because when we receive an order, it sorts the order, then checks the quality of the product when it is shipped, then packs the package, and finally delivers the package to the logistics company. Usually, we will be able to complete the delivery within 1~3 days. When the order volume is large, the delivery time may be extended, so it may take 1~5 days to process the order.

Please see our return policy

Once your order has been placed, you will receive the Order Confirmation email – Please allow1~5 business daysto process your order. (Weekends and Holidays not included)

You’ll be able to get the latest updates on your order by Shipping Confirmation email. Clicking the tracking link in your shipping confirmation email.

Your tracking link will be able to provide up to date information on the status of your order.

If your estimated delivery date has passed and you haven’t received your order, just contact us so we can help you further.

Please contact us directly by email.

A package is returned to the sender if delivery cannot be completed or if delivery is refused. Once the package is received back we will process a refund MINUS the outgoing shipping cost.

Referring to the current status of your order, you can contact us to modify or cancel the order for specific details. Please contact us by sending an email to: ceehuteey@gmail.com The current status of your order

If something you like but it says Out of Stock, please choose your size and enter your email in the restock notification system, we will send you a notification email once it is back in stock.

Reason 1: It may be that multiple orders are paid in a row, which causes the system to think that the payment is fraudulent, so the payment cannot be made.
Reason 2: It may be that the credit card has a low score, which makes the payment impossible.
If you encounter related problems, you can choose to change the credit card and payment method.

The customer needs to send the package back within 30 days after receiving the goods (including the return shipping time), we will not charge the return fee, and the shipping cost and additional costs incurred by the return need to be borne by the customer.